Delivery across Ukraine
Orders across Ukraine are delivered by Nova Poshta company. Delivery takes 1-3 days.
Delivery costs are payed by the recipient, according to the carrier`s tariffs. To calculate the average delivery cost by Nova Poshta company: novaposhta.ua
After shipping out an order, you will receive a cmr note number (consignment note), which you will be able to track the parcel with.
International Orders
Once you ordered with us, Your order will be sent out within 2-3 working days. Orders made during weekends and public holidays will be processed and shipped out during the following working days.
We ship via:
DHL Express - 30€
Delivery time by DHL Express is 5-10 business days on average.
We ship worldwide except Russian Federation and Belarus
*For international orders, allow 1 extra day for processing the order.
Duties and Taxes:
Customs duties and/or VAT might apply. Customs duties are at the discretion of the destination country and are the responsibility of the customer. L’essence Studio is not responsible for any customs charges or local taxes due to international shipment. Please familiarize yourself with your countries regulations, as payment of these duties may be necessary to release your order.
Please note:
If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.
Payment:
Orders are accepted only on condition of full prepayment. We cooperate with Fondy payment system, which guarantees the full security and anonymity of your banking data. After the payment is made, you will receive an email to the specified email address with the order confirmation and a focused departure date.